Mobile Ministry Magazine (MMM)

Posts Tagged ‘IT’

Glue Not Just View

Monday, August 9th, 2010

Of the many aspects of understanding and using technology in our communities, the function of IT administrator seems to be the most common role and perception of people involved. And indeed, this is an important role in the respect that there are several systems to which many communities will use to engage church (Sunday) or church (administrative and missional) activities.

IT Administrator is a very over-arching term. Depending on the needs of a community, IT Admin can be the person who runs the website, sets up and runs audio and video facilities, strategically plans and teaches pastors and administrators how to use their personal tech tools in the ministry, fixes the hardware and software for all of the above scenarios, or is the person that does all of the above.

In this viewpoint, IT is a bit like glue. Not the only glue, but a piece of glue that’s sometimes not quite well understood. This person (or small team) can be relied on for a lot, but their technical nature, and probably more logical leanings, might lend these people, and their gifts, to being unattached to the fellowship time. Unfortunately, what happens with many of these gifted persons is that they end up fellowshipping with screens, instead of with the rest of the community.

This is one of the challenges towards MMM’s participation locally with the Lausanne event; there’s a need to display some strategic aptitude towards using computer tech to stitch many communities together, but to do so in a way that promotes the use of IT in ways that doesn’t encourage burnout. With IT being such an unchartered territory for so many community and church leaders, it is very easy to promote an attitude of “let me just do this” (view), instead of “let me teach how this works” (glue). However, the approach should never be to enable dependent reactions. The gift that is IT means that we get to be the glue in some settings, but also another view of the Spirit’s leading and developing of the Body.

Eventually, there are some people who will rise to the top of various communities with an understanding of several areas of IT engagement. Some of these people will even expose innovative approaches to modern and traditional tools. It’s this kind of environment that we’d want to see happen (and it takes some time). It starts with perception. Leaders, IT-centric folks, and even people in other groups within the same organization have to take on the approach that no one part of the Body is less needed than another part. And that there’s value in all of our gifts as we come to the table, even those who come to the table more inclined to beep and do than to be seen.

 

The Language of Access

Thursday, May 20th, 2010

If there’s anything that new technology/devices can teach you quickly is that there’s a language to access that some people have, and others don’t. And maybe it has some to do with specific regions – as it definitely has something to do with the logos/brands placed on devices – because some languages are better understood than others.

For example, you can say to someone that you have an iPad, and the language that’s heard sounds like ‘affluence,” “American,” “arrogant,” or whatever comes to your mind when you see that apple logo. Or even terms like access, internet, social networking, and smartphone. These terms have some shape within our minds, and then as we learn more about the terms, the people and actions associated with them, and even their impacts, we begin to form some language towards those items that may or may not be so clear to others.

Those people who are IT-minded tend to know this very well. There’s a language that (depending on where in IT you sit), is either geeky, nerdy, or just flat out weird. When engaging people who don’t have that background, it can be a challenge for some to remove themselves from their “native tongue” to something more accessible to the listening audience. However, this is an endeavor that we should take on – for how does the Body get edified if the sound is harsh or foreign and not easily understood in its context.

That’s the challenge for mobile – as a genre of technology and culture. As a phenomena that has literally wrapped itself around every area of the world that reads and speaks, mobile has itself created this language of use and function that is sometimes easy to understand (applications, ringtones, costs, etc.) and other times is jumbled gibberish (APIs, plaforms, standards, policies, etc.). For those of us who are in mobile, its our challenge to make these areas intelligible to others who are apt to teach so that mobile doesn’t become stigmatized and that it can reach realms beyond just those who can attain it.

Many of the largest mobile companies (manufacturers, carriers, etc.) have been looking at how to drive mobile penetration rates higher. At this point, almost everyone who wants to own a mobile has one. The problem is reaching those who might want one, but have some non-addressed need. For example, they cannot read, therefore how would they operate the device. Or, they have an harder time with screen, input, or other service elements that would require substantial redesigns of devices and service layers. These companies have correctly identified that if mobile were to grow (in profit and influence) for their benefit, that they have to address these concerns.

In the same way, the Body (Christian faith communities) have to ask the question of not just mobile, but all tech – are we speaking a language that is easily understood by all. Or, are we subjecting the message to just the subset of people who have access to it? If we are doing this, how then do we exercise the fulfilling of Jesus’ prayer in John 17:20-26?

 

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