Mobile Ministry Magazine (MMM)

Posts Tagged ‘digital immigrant’

Understanding and Differences Between Internet Ministry and Mobile Ministry

Wednesday, November 16th, 2011

Am writing this a few hours after listening to Dr. Markus Pfeffier from Regent University give a talk on the implications of the Internet and virtual environments. Much of this talk I’d already known, but both the speaker and audience were more unfamiliar (association and generational differences). As I listened, I wrote a bit of notes on items covered and not covered and realized by the end that much of what has been, and will happen, when mobile is added to the list for many of you, is that you will draw mobile into the same body of work as you do Internet ministry activities. There is some overlap, but not quite the same.

Let me summarize by restating the tweets (@mobileminmag) that relate to this point published before the writing of this piece:

This morning, listened to chat about the 6th mass media (web) & the need for a ministry response; good to hear others in this space…

Despite talk, still feel that simply shooting for web and social media is a miss for all but a few economies & generations, mobile is better… Mobile includes what we know (& are learning) about Internet as media/medium. Some of us would be good to skip to mobile, then bridge back…

For many, Internet ministry is stuck as a visual/screen ministry; mobile by nature moves well beyond that to spatial experiences… When media moves beyond screen, we get audio, behavioral (gesture), & even potential for smells to augment reality of faith experiences… But, to think like that means you need to know how your biological body functions; that’s the key to understanding mobile… Remember, currently the reach for mobile (individual accounts) is just under 4 billion; reach for net is 1.2billion, unique cross-overs here… But that’s just numbers, mobile = personal = accountable, Internet doesn’t do that w/o analytics, tracking, or optional disclosure…

So, depending on how you see ministry = discipleship, that accountability piece plays a huge factor into where you put energies/resources… If ministry = broadcast then teach/disciple, Net is nearly perfect for channel… Then, net ministry should embrace what makes it unique for the effort… to whom it’s most suited for.

Yea, that was a lot of tweets. And if you saw that stream in the middle of it going up, things might not have made as much sense. But, now looking at the whole statement, we can start to draw some of those needed conclusions that lend towards understanding both Internet and Mobile Ministry efforts.

First, know that there is already a Body of discussion happening about Internet and mobile ministries. Web efforts such as Internet Evangelism Day, Jesus.net, eDot Geek, ministries such as Every Student, Cru, and LifeChurch are some of those voices, and associations such as GCIA, ICCM, the Center for Church Communication, and Catalyst do a great effort towards enabling and facilitating the discussion about Internet ministry (evangelism, marketing, discipleship, etc). On the Mobile Ministry side, there’s MMM, IE Day, Cybermissions, Mobile Advance, and the groups partnering within the Mobile Ministry Forum.

Second, Internet and mobile ministries are subject to cultural, contextual, and generational differences. I don’t subscribe to the terms digital native/digital immigrant (mainly because there is no validated research to prove it, and it’s an assumption based on 100% equal access and ability which is totally not the case). I do subscribe to the differences which can be and continue to be understood when we look at economic class, gender differences, cultural transformations, urbanization/environmentalism, commodities management, change management, and other social sciences which tend to do a decent job of describing the differences that lead to our different uses and applications of communications technologies (yes, that’s supposed to be communications with an ‘s’). You have to understand those pieces in respect to the unique qualities of Internet or mobile. Generally speaking, mobile builds on what you understand about Internet when viewing both as participatory/event communication mediums. Trends point to being able to understand this data, then creating the avenues for appropriate products and services to be developed/enhanced.

About Internet ministry being visual: I am being mean, but truthful. Curent Internet ministry efforts start with visuals. This is either the readability needed for engaging in text-driven Bible apps, social networks, or multimedia streams (ever wonder why audio ministries rely on you needing to read text to download an audio message), or the implementing of the structures which foster digital story creations. Unfortunately, this leaves out those who might have access, but cannot read. Or, leaves out those who don’t have access because they don’t have the terminal with which to engage Internet-first ministries. Mobile, being that it has built on the Internet as a participat-media channel, does much of the same. However it’s not, nor should it be limited to visual-first efforts. That’s worth another article to dive into. But it starts at a basic question, whom are you limiting access to the Gospel to because of what you know or don’t know about those who touch that channel? And if you are going to go visual, at least follow accessibility best practices for the web.

The global reach for mobile is currently almost 3x that of Internet. The purchasing power of mobile is collectively greater than that of Internet. The logistical savy of Internet-based efforts is more mature than that of mobile, as are the tools, services, practices, and standards that make those happen. This means that specific engagements on the Internet have a better chance of success towards some groups more than others. However, you are limited by being online. Unless the effort starts online and is able to get offline, it can only have an effect in that virtual space (the Kiosk Evangelism Project, Door 43, and Open Church projects actually seeks to address this specific limitation/opportunity of Internet efforts).

Therefore, how you (your culture, your generation, your bias) defines minstry will determine how Internet or mobile ministry can play a part in your efforts. It’s possible to do both, but not possible to pigeon-hole yourself so long into one that the other isn’t relevant.

Taking from Dr. Pfeffier and Tomi Ahonen, Internet is the first participatory mass media in the history of humanity (you can argue the performance stage was its precursor), mobile is the second. What Internet ministry cannot do in terms of personalized (not algorithmic) attention, mobile can. What mobile cannot do in terms of being standardized across every device, Internet evangelism efforts can. They aren’t the same. Yet, in order to see digital spaces here and beyond (augmented reality, virtual reality, and cybernetics for example) as opportunities for ministry efforts, knowing this is key to making the most of your time and resources.

 

Guest Post: Technological Contemplatives

Tuesday, December 7th, 2010

Being called to be both a pastor and a geek is often difficult. The calling of a pastor frequently places me in the structure of the institutional Church which, despite whatever theological claims an individual congregation makes, is an inherently conservative institution. Churches embrace change and innovation slowly (if at all).

The calling of geek, however, places me in the world of the ever-changing. In the digital world technologies rise and fall at a rapid pace, and the ways people communicate with one another is constantly morphing into new forms. From my dual-calling perspective, I have come to appreciate these two opposing experiences of the world. The institutional church’s slowness to adapt often stems from a concern about the dehumanizing tendencies which comes with technological innovation.

The world of the digital revolution, the realm of the geeks, strives to make human communication the social currency of the 21st Century. It is not a matter of one being “right” and the other “wrong.”  Rather, it is in the tension between the two callings that I am afforded an opportunity to be a distinctly Christian presence in the world. I call this presence, “technological contemplation.”

Natives, Immigrants, and Aliens – Oh My

Since Marc Prensky first coined the terminology in 2001, language about internet usage has been discussed between the poles of Digital Native and Digital Immigrant.  Natives, are those who have grown up with the presence of computers in their midst, which has changed the way their brains actually process information. Immigrants, on the other hand, are those who remember a time in which computers were not the ever-pervasive tool they are now. As such, their minds don’t process information in the digital world as readily as natives. They have what Prensky calls an “accent.”  The example he uses is the use of e-mail to see if someone got a voicemail message (I actually consider the use of any voicemail at all a digital accent).

Since Prensky first wrote in 2001, the shift has happened again. It’s no longer simply a matter of being a digital native or immigrant. We now have to wrestle with the reality of mobile natives and immigrants. These are people whose primary means of communication is their cell phone or, increasingly, their smart phone.

In this mix of natives and immigrants, I want to posit a third identity – there are aliens among us. Digital, and mobile, aliens do not have accents – they don’t even know the language!  These are people, or organizations, which have rejected the digital and mobile aspects of the communications revolution. Tools like e-mail frustrate them. Cell phones and text-messages tend to frighten them out of their minds. Church institutions make up one of the most populous groups of digital and mobile aliens in our culture. Older churches, in particular, lag behind the curve in the use of technology for communication. Many older (in terms of “years incorporated”) congregations do not even have access to the Internet in their buildings.

As such, tools like e-mail, Facebook, Twitter, texting, and instant messaging are not utilized to keep people connected. These digital aliens continue to use a tool from the 1800’s to communicate (the land-line telephone) and use this tool in a way that hasn’t been popular since the 1990’s (leaving voicemail at home). To digital, and mobile, natives (and immigrants) the efforts of these aliens are often met with a sense of hostility – as though a foreign world were invading their lives.

Crossing the Bridge

This sense of hostility between “native” and “alien” is a serious problem for churches. How can a congregation, which is called to communicate the message of the Gospel, spread the message of Jesus if the tools they use are met with a hostile response (often times from members of their own neighborhoods)? To begin, churches must recognize that that is a divide between the way they are designed to communicate and the way the rest of the culture communicates. Without this spark of recognition, congregations will continue to mark themselves as “aliens.”  This awareness must then lead to actions which enable the message of the Gospel to cross into the world of the mobile native.

Transitioning into action, however, is more than simply taking the tools of mobile natives (and immigrants) in hand and assuming that communication will happen naturally. To communicate effectively in the mobile world three interacting realities must be wrestled with.

First, it must be understood that “natives” of any culture have any number of rules and practices which attend their actions – most of which are not verbally transmitted but are rather learned intuitively. The intuitive nature of these rules makes it difficult for non-natives to discover what they are, as natives have never been forced to describe them!  They are simply, “what you do.”

When churches try to take up the same communication tools which mobile natives use, then, they will inevitably violate some of the rules which guide behavior. At first, natives (and assimilated immigrants) will view these violations as humorous or mild annoyances because they realize that the aliens simply don’t know better. If the church is not sensitive to the lines they are crossing and refuses to learn from past violations, however, mild annoyance can shift to hostility.

Second, churches must understand that taking up new tools of communication is not simply changing the means of communication. We must understand, and embrace, that what communicates well in one cultural setting will not communicate equally well into another!  When a church migrates into the world of mobile connectedness great care must be done to compensate for the drift in meaning from one culture/medium to another. If this care is not taken, a church may very well end up communicating the opposite of what they believe they are communicating. Taking the Gospel into a new communications medium needs a care which is similar to that of translating it into a new language. Time must be spent learning to idioms and grammar which is unique to the mobile world.

Third, churches must learn how to appropriately critique the culture of the mobile world without condemning. As the unspoken rules, idioms, and grammar of new communications tools are discovered Christians must ask, “How are we able to take up these tools within bounds of the culture, while honoring Christ?” It is as we wrestle with these questions, churches can take on a prophetic role, pointing out some of the unforeseen consequences of the mobile culture as a fellow traveler rather than as a voice from “on high.”  In fact, it may be that churches and individual Christians which have wrestled with the mobile world and it’s realities may choose to limit the presence of the technology in their own communities (for example, Twitter fasing).

Calling all Contemplatives

Churches must come to the understanding that, because of the digital and mobile revolutions, they are now missionaries to a foreign culture. The means by which they typically pass information is now as alien to the culture as a foreign language, and must change. This is where technological contemplation is vitally important. The call to cross the chasm between mobile native and alien is not simply a call to immigrate into this new era and pass ourselves off as natives. Rather, it’s call to re-engage the message of the Gospel while simultaneously reflecting on this rapidly changing culture in which we now live.

Churches need contemplatives who are filled with a missionary passion to identify the best of this mobile world in which we live – for that’s where the Gospel is ready to break through.

Wes Allen is the geek-pastor of the Central Baptist Church of Riverton-Palmyra and the Associate Regional Pastor for Ministry and Technology with the American Baptist Churches of New Jersey. He can be reached via Twitter, Facebook, or his blog Painfully Hopeful. He loves Jesus, technology, and the Phillies. He has never been subjected to Vogon poetry.

 

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