Mobile Ministry Magazine (MMM)

Archive for the ‘Communication’ Category

One Year Ago: Sketching at the 2011 GCIA Conference

Wednesday, May 9th, 2012

GCIA SKETCHNOTELooking back over the past years, I came across this posting and sketchnote from the 2011 GCIA Conference. There really was a lot of information passed during that time – much, much more than could be gathered by one person or a drawing. But, I can see in that drawing some of the things I thought about throughout. Of some of those points that I can remember clearly in seeing this again:

  • There was a urgency to not miss the boat any more than sensed when it came to digital ministry efforts
  • There was an openness to conversing across denominational and organizational lines
  • While it was opined, there was little anyone could really solve in that space towards non-English content (almost like English stunted the activity we could do outside that context)
  • Folks loved their mobile apps
  • Creativity is seen as a smaller activity than production (organizationally)
  • Mobile can be understood by talking, but better known by living

Just things that came to mind. I enjoyed that time, and perhaps will get to connect with those from that GCIA meeting in a conference this year.

 

Nice Set of Mobile Metrics/Stats from TNS Global, Learn the Present While Crafting the Future

Monday, May 7th, 2012

Woke up this morning to see many in the mobile tech world talking about this set of survey results (metrics and stats) from the folks at TNS Global.

What’s best to note about this data is the size and depth of it. There’s not just the usual “how many people could or do” but there’s some inspection into some of the trends of usage that can lead to some future applications. I like how Tomi Ahonen broke this down across some of the major trends, and where the financial opportunities lie for some of the lesser explored areas of mobile. In the near future, its those spaces in which the best prospects for disruptive growth will happen.

Now, I know that for some, it might be a bit far reaching to go beyond the present mobile/connected tech as a means to move the needle forward, but that’s just what we have to do. As I commented on this piece at Church Relevance, mobile apps isn’t the future for how engagement happens, its the now. What you do in the future is going to be in part determined to how you look at the now.

If you want our opinions towards how you should take data like this from TNS and build towards the future, it would simply look like this:

create the spaces where people want to engage their faith as if they were a craftsman: build the tools, create the sandboxes, and lessen the control grips.

There’s nothing too difficult about that. But, identifying the opportunity is why this data is needed.

 

Is Keeping Up All Your Community Amounts To?

Monday, April 30th, 2012

screenshot of Facebook friends page
Sunday mornings in the SE USA offer a distinct impression towards communities and what people value. For some people, the hours between 8AM and 1PM are spent in within their faith communities, singing hymns, listening to sermons, and reconnecting to people they may or may not see throughout the course of their week. For some, those hours are a recovery period from work, parties, or family engagements held throughout the week. And for some still, those hours are spent leading the charge for the new week – whether that’s working in retail, starting meeting, project, and lesson plans, or getting in that exercise regimen that can other times during the week be more elusive. Indeed, there’s a lot of life that happens in these hours, and within those contexts noted above, there’s a question that a few moments on a recent Sunday begged me to ask in light of what kinds of communities we’ve become.

Two contexts…

The first sees several of the local broadcast channels displaying current or replayed messages from local, regional, and national churches. Within one of these I stopped on, the encouragement from the pastor was to align the fact analogy of the resurrected Jesus walking with the two gentlemen on the road to Emmaus (Luke 24:13-35). Inside of the sermon, the pastor goes inside and outside of the margin of the text – beginning first with the aligning of the appearing of Jesus as a matter of comfort to the situation which was a matter of shock and anxiety for those who walked with Jesus and knew him. And then he ends towards another margin, speaking to the need of people to be connected to the community of believers whom are on the road of life as well, with a chance that at some point in the relationship they will meet Jesus. As this broadcast happened, there were several points where the camera panned to various persons in the congregation, as well as the on-screen notation of the name of the pastor and the church. No address, website, etc., just the pastor’s name and the church’s name. After the sermon ended, I continued to parouse other channels to see what else might be asking for attention.

The second was a few hours after the above sermon was broadcast, while setting myself to work on a few pieces for the site in a local Starbucks. As I entered, I overheard a group of people talking about the communities they grew up in. Seemingly excited to know that there was so many similar connections between them, one of the women mentioned someone in her circle that has some local nortoriety. At least from her tone, she was proud of the connect. Then male in that small group spoke up about him going to school with her. He remarked about going the entire gamut with the famous woman in the same classes, all the way through to the end of high school. Then he said, “these days I’m connected with her on Facebook. That’s how you keep connected to people you used to know. Well, I’m only as connected as seeing her updates. We don’t interact all that much.”

It was the latter context that led me to sit down and write this much. In the latter, we have a participatory medium – the Internet – and a common channel – Facebook – being used for communication between those people, organizations, and brands who wish to interface with one another. In the former story, we have the one-way medium – TV – and itself a common channel – the rhetoric of the sermon – being used to share a central message that’s designed to knit the listeners around that common experience of listening, and moreso around how they share in the interpretation and activity because of what they listened to. And yet, both of these medium choices (Internet and TV) bill themselves as creating a community, or at the very least enabling community-defining behaviors.

What are the communities that are intended to result from these media actions?

If I’m being critical of the TV message, I found it confusing to be getting a message about being connected to both faith and community, but nothing in the broadcast – at least while I was viewing it – left a bread-crumb trail as to how to do that to that specific community or another one. At least, not the bread-crumb that we are used to – there was a name of the pastor and name of the church – certainly the Yellow Pages would be sufficient for making the next steps.

But then, there’s the critism of of Facebook users I overheard. They already had their Yellow Pages, and indeed something more defined than a name and address, they had some cycle of activity so that they could see for themselves when and how best to build some kind of relationship with another. However, it was only being used as a signaling channel – connection only good enough to get reception of what’s going on in another’s life, but not to build into their lives or be built from their’s. Very much similar to listening to a TV message in application despite the Facebook’s ability to be more than simply receiving a broadcast message.

I wondered, is this the kind of community then that we create with social networks? Yes, I know that many of those visiting here are quite active on their social networks, mixing broadcast announcements with rebroadcasts of other’s brands/announcements, with conversations. But, we can’t assume that everyone who uses these social networking channels are doing the same behaviors. In fact, if one were to take our second story as the norm – following people to keep tabs, not to have a conversation – then we might want to make a better question about social media strategies and approaches that mark our use.

What is the community that you are building as a result of how you utilize one-way (broadcast, P2P) and participatory (Internet, social networking) media channels? Could the resulting behaviors you notice within those be influenced by something more than the content you are filling it with?

 

Measuring the Impact of Mobile Ministry

Thursday, April 26th, 2012

Rule app for iPad and iPhone
Continuing down the hole of understanding the implications of life at the intersection of faith and mobile technology, I came across an article that puts forth some perspectives around some research that has sought to quantify the actual change from connectivity and communication technologies advancement over the past decades. According to the post over at Irving Waldawsky-Berger (Measuring the Forces of Long Term Change), Deloitte’s Center for the Edge has published this first in 2009, and again in 2011 – so it is relatively new in terms of research. The findings reach backwards well though upon inspection and do leave much to consider about the benefits of communicaitons and technogical change, with and without the human element.

As I read that post, I was prompted to investigate the profitability of mobile ministry along similar pillars. Granted, this isn’t a field that has much length of change, let alone can be said to be as disruptive as some would like at this point. But, this magazine has been in the business of making introspective looks at the validity of this approach, and throwing itself against the wall to see what sticks. Here’s what sticks as suitable measuring sticks for this approach:

The Foundation index captures the first wave. It measures the fast moving advances in technology performance and infrastructure penetration, as well as the shifts of global public policy that are reducing the barriers to entry and movement. The Foundation index has been growing at a ten percent CGR since 1993, and is the primary driver of all the other changes.

The second wave, represented by the Flow index is designed to measure the flows of capital, talent and knowledge across institutional and geographic boundaries that have been enabled by the first wave. In the past, our stocks of knowledge, – what we know, – was a great source of economic value. This is no longer the case, because the increasing rate of change all around us is rapidly obsolescing knowledge. Therefore, the real economic value has now moved from the stocks of knowledge to the flows of new knowledge that we are now able to quickly acquire, and thus refresh and expand our rapidly depleting stocks of knowledge.  Since 1993 the Flow index has been growing at seven percent CGR. 

The Impact index is a measure of the transformations underway in markets, firms and people. It aims to quantify the ways the overall economic environment is changing, as well as how those changes impact companies and individuals. This third wave has been significantly lagging the first two, growing at a much slower 1.5 percent CGR since 1993. The intensified competition and increased pressure on business performance caused by the first two waves accounts for the lagging growth of the third wave.

It makes some sense right: Foundaton, Flow, and Impact. Go back to the mobile ministry methodology. There, you have a process for iterating throughout a mobile ministry-focused project. But, the measuring of what is success or not kind of sticks on the point of whether you make it through the project or not. If you add the filters of Foundation, Flow, and Impact to your goals for the project, there is a good chance the you would be better able to see the full-impact (long-term, if using these in context) for your efforts.

Part of the problem with that is that these measurements are long-term in context. To date, I don’t know one mobile ministry project that isn’t tightly focused on the short-term. In fact, that’s part of the problem with many of the projects, their aim is to enable something to happen through technologies or processes that works at a speed which is much more towards a human-scale.

Time is the sticky in all of this. What is the value of time in relation to mobile ministry? What about time are you trying to alter someone else’s perception within mobile ministry activities? Perhaps, something I wrote on my personal blog fits here as well:

…For years, I have been trying to understand the intersection of faith and mobile tech, but didn’t realize until a few minutes before writing this that it was all about time. Does the use of mobile invite someone to redeem time in their life to live the faith they have bubbling on the inside of them? Chances are, it doesn’t. And all of these layers (apps, media, services, sign ups, etc) to make mobile the right channel is ultimately a failure to understand and speak to what actually matters. Time to live…

Every miracle that Jesus did add time to the lives of others. When you are measuring the Impact of your mobile ministry efforts, do you see the same? Or, are you more applicable to the Foundation and Flow aspects of change? If so, those rates are much faster than people, and probably should be regarded a bit less until change happens.

 

Have Tablets and Mobiles Changed How You View/Use the Bible

Sunday, April 22nd, 2012

Bible apps on Palm Treo and HP iPaq 1940A few days ago, a post went up over at the BigBible Project talking about six ways a phone can change your view of the Bible. An insightful and reflective post, the six points were:

  1. Instant access to a library of commentaries and translations
  2. Make the text your own (w/highlights, notes and bookmarks)
  3. Bible reading becomes public and social
  4. Bible reading can be monitored and held accountable
  5. Bible reading becomes private and invisible
  6. Software is interpretation

Those reasons caused me to reflect a good bit towards how I’ve changed and evolved because of Bibles on my tablets and mobile devices. Some of the points from BigBible Project’s article fit – but then I realized how I’ve gone in a bit more on aa few of them.

For example, the idea of instant access to commentaries and translations is less important than what it used to be. I’m more interested in the sociological, geological, and other historical documents that affirm or challenge the text. Instead of highlights and bookmaks, I draw. I don’t care to be so public with me reading; but I do like the ease some services offer in sharing the text (such as Bib.ly and Ref.ly). Software is definitely interpretation – and that’s where I feel that biblical literacy shouldn’t just be reading the text, but building it as well. Its interesting, and through that list I can see how far I’ve come since getting that digital Bible on a PDA more than a decade ago.

So what about you? How has tablets and mobiles, or just the access to various Biblical services or classes, changed how you use or view the Bible? Do you see anything to be alarmed about it what has changed for you? Or, do you like the way in which you are evolving?

 

Mobify empowers marketers and developers to create amazing mobile web experiences. Tap to learn more

Mobify